NEW REVIEWS SECTION added to each product page. If you are a lucky owner of a LEMUR design, you can now share what you think of it. 🙂
TERMS & CONDITIONS
Delivery

You can order our products in this website no matter where you are in the world.
Shipping costs vary depending on your location and shipping option.

Prices vary between:
Europe: 3,5 € - 19 €
Rest of the World: 6,3 € - 44,4 €
(Depending on the delivery time selected on checkout)

Please allow us 1-2 working days to prepare your order.

*Due to the global pandemic, we have been experiencing delays with some shipments. We recommend everyone to make their orders in due time.

*We are not responsible for taxes and duties applied by the receivers countries.


Return Policy

The Buyer will be entitled to return the Product that has been delivered, within a term of 14* days after the Product has been received, without stating his/her reason for doing so, in the manner indicated by the Seller, provided that the Product has not been folded or worn, is undamaged and (insofar as possible) is in the original packaging. The Buyer will not be permitted to exchange the Product for another Product. If the Buyer wishes to purchase another Product he/she will have to place a new order on the Website. Any costs made for returning the goods will be for the Buyers account. The Seller will refund the Purchase Price as quickly as possible, but in any event within 30 days after the Agreement has been terminated.

*For orders made between 1st of November and 31st of December we allow returns until the 15th of January.

If you wish to return articles, please use the following address:

LEMUR
Mercado de Matosinhos
Rua França Júnior, Espaço 10
4450-137 Matosinhos
Portugal

Complaints

The Buyer will have a 24 months privilege for returning the article if any problem arises. This means you are able to have your articles repaired or exchanged.

This privilege only treats problems which are not related to incorrect use of the item or wear and tear.

If your complaint is reasonable, we will return your shipping costs.

Please send the items to:

LEMUR
Mercado de Matosinhos
Rua França Júnior, Espaço 10
4450-137 Matosinhos
Portugal

We need the following information when returning an article:

Describe in detail what the problems is. Please notice. We do not accept cash on delivery packages. You must pay for freight in advance. Always make sure your packaging is proper and make sure to get a receipt for your shipping cost.

Privacy policy

In order to make a purchase, we need the following information:

Name
Address
Phonenumber
Email

We are registering these informations in order to be able to ship the articles to you.
We keep our records for 5 years and they are hereafter deleted.
We do not collect any data you do not wish to provide.
We do not provide 3rd parties with information, and we never register any unwanted information. No personal information provided is transferred, made available or sold in any way to third parties. You can always object to these terms by sending an email to contact@lemurdesign.dk

Cookies

Cookies are used to enhance the user experience. You can, at any time, delete these cookies from your computer.

This website uses "cookies", which is a text file that is stored on your computer or mobile. Similarly for the purpose of recognizing it, remembering settings, performing statistics, and targeting ads. Cookies cannot contain malicious code such as virus.

At your first visit on our website you gave consent regarding our use of cookies.  It is possible later to delete or block cookies.

See the guide: http://minecookies.org/cookiehandtering

If you delete or block cookies, ads may become less relevant to you and occur more frequently. In addition, you may risk that the site is not functioning properly and that there are content you cannot access. The website contains third-party cookies that may vary to a degree:_ga, _gat, _gid, collect - All Google Analytics cookiesAds / ga-audiences - Used for retargetingFr, tr - Used in conjunction with facebook advertisement

Company info

LEMUR, Lda
VAT n: 516192493
Mercado de Matosinhos
Rua França Júnior, Espaço 10
4450-137 Matosinhos
Portugal
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