TERMS & CONDITIONS
Delivery

You can order our products in this website no matter where you are in the world (almost!).
Shipping costs vary depending on your location and shipping option:

Denmark: 39-59 DKK
Europe: 9-22 €
USA and Canada: 19-22 US$
Rest of the world: 19-37 US$

We are not responsible for taxes and duties applied by the receivers countries.

Return Policy

The Buyer will be entitled to return the Product that has been delivered, within a term of 14* days after the Product has been received, without stating his/her reason for doing so, in the manner indicated by the Seller, provided that the Product has not been folded or worn, is undamaged and (insofar as possible) is in the original packaging. The Buyer will not be permitted to exchange the Product for another Product. If the Buyer wishes to purchase another Product he/she will have to place a new order on the Website. Any costs made for returning the goods will be for the Buyers account. In the case referred to in the preceding subsection, the Seller will refund the Purchase Price as quickly as possible, but in any event within 30 days after the Agreement has been terminated. If not all the Products that form part of the Agreement are returned, the Seller will be entitled to deduct the original shipping costs from the Purchase Price to be refunded because the same amount of shipping costs will be due for the Products that have not been returned.

*Due to the holiday season period, we allow returns to be made until the 10th of January 2020. All other conditions stated in the return policy need to be taken into consideration.

If you wish to return articles, please use the following address:

Lemur Design
Vestergade 19C
8000 Aarhus C
Denmark

Complaints

The Buyer will have a 24 months privilege for returning the article if any problem arises. This means you are able to have your articles repaired or exchanged.

The privilege does only treat problems which are not related to incorrect use of the item of wear and tear.

We return any shipping costs

If your complaint is reasonable, we will return your shipping costs.

Please send the items to:

Lemur Design
Vestergade 19C
8000 Aarhus C
Denmark

We need the following information when returning an article:

Describe in detail what the problems is. Please notice. We do not accept cash on delivery packages. You must pay for freight in advance. Always make sure your packaging is proper and make sure to get a receipt for your shipping cost.

Privacy policy

In order to make a purchase, we need the following information:

Name
Address
Phonenumber
Email

We are registering these informations in order to be able to ship the articles to you.
We keep our records for 5 years and they are hereafter deleted.
We do not collect any data you do not wish to provide.
We do not provide 3rd parties with information, and we never register any unwanted information. No personal information provided is transferred, made available or sold in any way to third parties. You can always object to these terms by sending an email to contact@lemurdesign.dk

Cookies

Cookies are used to enhance the user experience. You can, at any time, delete these cookies from your computer.

This website uses "cookies", which is a text file that is stored on your computer or mobile. Similarly for the purpose of recognizing it, remembering settings, performing statistics, and targeting ads. Cookies cannot contain malicious code such as virus.

At your first visit on our website you gave consent regarding our use of cookies.  It is possible later to delete or block cookies.

See the guide: http://minecookies.org/cookiehandtering

If you delete or block cookies, ads may become less relevant to you and occur more frequently. In addition, you may risk that the site is not functioning properly and that there are content you cannot access. The website contains third-party cookies that may vary to a degree:_ga, _gat, _gid, collect - All Google Analytics cookiesAds / ga-audiences - Used for retargetingFr, tr - Used in conjunction with facebook advertisement

Company info

Lemur Design I/S
CVR. 38340867
Vestergade 19C
8000 Aarhus C
Denmark